Conference Call Etiquette Refresher

And now suddenly we (and our pets and tiny interns) are all professional conference and video call leaders/attendees. To add to the litany of changes we’ve experienced in the last month alone, the way we communicate has taken a hit as well. Grateful that it’s happening now and not when video conferencing was less [...]

2020-03-24T11:27:56-05:00March 24th, 2020|Etiquette, Life|

How to Remember Names

One of my favorite people in the Nordstrom’s Rail department and I have the hardest time remembering each other names. It’s bizarre. I remember him as Chris or Ryan (hint: one of these is correct), every time, and he remembers me as Nicole or Natalie (hint: one of these is correct). It’s like [...]

2015-07-14T17:13:46-05:00July 14th, 2015|Etiquette, Life|

How To Navigate the Wine List in Style

With business dinners, dates, going out with friends, and Houston Restaurant Week (month) in full swing, the subject of wine is going to come up a time or two. How do you order wine that you know you’ll enjoy? What goes best with your meal? I’m not a big wine drinker and usually [...]

2015-08-05T15:55:15-05:00February 11th, 2015|Etiquette, Life|

How to Take (and Give) Compliments

Compliments are one of the great side effects of my job. Not only do I have the opportunity to give them often but clients often hear more of them after we’ve worked together. So, what is the right way to take a compliment? And how do you give a compliment that the recipient [...]

2015-02-05T03:44:24-06:00February 3rd, 2015|Etiquette|

Conversation – Keeping It Going

Last week we started the conversation. Now for the fun part – keeping the conversation going! A great conversationalist not only projects confidence but makes people feel important. And who doesn’t want to feel important? Don’t forget, it’s natural to have lulls in conversation regardless of how well it’s going (in fact, studies [...]

2014-11-18T14:45:30-06:00November 18th, 2014|Branding, Etiquette, Life|